This is Piercing Terms & Conditions

Your piercing fee will be retained by Pearl Collective

1. The appointment is cancelled, or an attempt to rearrange is made, with less than 48 hours notice.

(you must email to reschedule your appointment with a 48 hour notice).

The booking fee is not a deposit and is not refundable. If you need to reschedule your appointment, we require a minimum of 48 hours before your original appointment time, to be able to move your booking fee to another date. Failure to give us a clear 48-hour notice, your booking fee will be lost and your appointment will be automatically cancelled - you will be required to pay the remaining fee on the service fee paid, certain other services like consultations or jewellery changes will be charged a £10 fee.

Any cancellations that happen, you will be required to pay the remaining fee on the service fee paid, certain other services like consultations, piercing troubleshooting or jewellery changes will be charged a £10 fee.

1. You have not brought correct or sufficient ID.

No ID, no service. Must be physically with you on the day to prove who you are and your age.

1. You are underage for the piercing booked. Please check age policy.

1. You are late to your appointment.

Appointments are set to allocated time slots and scales, and one late client will negatively impact an entire day, we allow a 10 minute window for appointments that are 30 mins or longer. If it's a downsize, check up or consultation, you can't be more than 5 minutes late.

1. You no-show your appointment.

You will be charged the full fee of £40. If it happens more than twice, you will be banned.

1. If you attend your appointment with numbing gel/cream on the area, service will be refused.

1. Still breastfeeding, please only book if the baby is less dependant on breastmilk and beginning weaning onto solids.

1. Less than 13 weeks postnatal, please give your body time to heal.

1. Had surgery near/on area that is being pierced less than 2 years ago. Please book consultation before hand.

Age Policy

Please remember to bring your ID to your appointment.

It doesn’t matter about your age, ID is required for everyone to prove your age due to insurance liability and local bylaws.

If you forget your ID, the service will be refused and you will forfeit your service fee.

Those aged 15 & under will need to come with a parent/guardian;

ID of parent/guardian, that proves their legal guardian of child, and child’s ID (passport or anything GOV passed). Will NOT accept photo pictures, must have it in person only. If you forget the ID the appointment will be refused and booking fee will be forfeited. (Must be only 1 parent / guardian to the appointment, not the whole family) - birth certificate is no longer a valid ID, so I will not accept this.

ID requirements are as so...

1. Must be a picture of you as an adult, any child/baby photos won't be accepted - unless it's someone under the age of 18, it must be an up to date picture of yourself.
2. Must be a GOV official ID. It must be Passport, driving license, provisional, citizenship ID, PASS-card.
3. Must be in person with you, no phone pictures, a physical ID to hand to me.

I operate under the challenge 25, so please be prepped for your appointment.

All piercings I offer have a age restriction on them to keep you and myself safe, meaning everyone will need ID and show ID at appointment.

Please read "UNDER 16" for info on piercings offered to those 15 and under.